FAQs

FAQs

Do I have to use the set page templates?

No, you can amend the layout to look how you would like it. EASYPhotobooks start with blank pages that can be used and edited as you wish. Simply choose a style of page and drag it onto your page.

How do I scale, edit, or crop an image after I’ve placed it into a picture box?

Double click on the image. This will open the image editor box where you can amend the area you want by using the drop and drag resize tool. You can also move the area around to select the part of the picture you want to use.

Can I rotate my images?

Yes, it's EASY. Right click on the image in the left hand image panel before using it within your EASYPhotobook. If you've already placed the image into your page you simply select the orientation tool in the Inspector panel to rotate the picture on the page.

How can I stop a picture changing size when I rotate it?

Open the picture box by double clicking and select the area of the image that you want to be displayed using drop and drag.

Can I cut and paste text from other programmes into my EASYPhotobook?

Absolutely. Use Ctrl-C or Apple-C to copy from your programme, double click your text box on the EASYPhotobook page and then use Ctrl-V or Apple-V to paste the text into the text box.

Can I select my own picture as a background?

Yes. Simply add your picture to the backgrounds tab using the '+' button on the right hand side of the tab. Or you can drag and drop your picture onto the page, right click, select fit to page or spread and send to back if you would like. You can change the transparency of your image using the Inspector palette.

Can I add a printed cover after creating my EASYPhotobook without one?

No, sorry. You must select the printed cover option before creating your EASYPhotobook.

What resolution or size should my photographs be?

Ideally photographs should be a minimum of 300dpi at actual size of print – this will give you the sharpest image quality.

What happens if I get 'low quality message' warning triangles?

Most photographs will reproduce fine in the printed product. If you're using photographs from a low megapixel (eg 2 megapixel) camera or mobile phone then the finished print quality will only be as good as the photograph provided. It's completely up to you whether to continue using lower resolution photographs.

I'm trying to order my EASYPhotobook, but the software is telling me that I have empty text boxes. What does this mean?

Don't worry! If any text boxes on the pages are left empty at the end of editing the software recognises this and is simply alerting you before you order. You can ignore the message and continue with your order.

Can I re-order the same book without having to upload my EASYPhotobook again?

Yes, but we only retain files for three months. To reorder your EASYPhotobook just email our customer service team and quote your previous order confirmation number. If you reorder more than three months after your original order, you will have to upload your pages again.

What is the usual turnaround for orders?

EASYPhotobooks are turned around in up to 10 working days.

I'm in a hurry! What is the quickest turnaround possible?

If you need your EASYPhotobook quickly then we can casually complete your order within 3 working days using UK mainland Express Service, for which there is an additional charge.

What should I do when I get an update message?

Check the updates and decide whether to update the software. Select the relevant box, click on start and your software will start the update process.

Got any more questions?

If we haven't answered all your questions or you'd like to make a suggestion or comment, please contact us, complete the form and we will get back to you as soon as possible.